At B EYE, we understand that no major corporate information system should be left out there without the proper level of care, health monitoring and user support. It is the system complexity, its many different moving parts and the hundreds or thousands of different people that interact with it daily that impose the need of having someone with expertise who is always there and ready to act. Our goal is to ensure your success with Business Intelligence by delivering the right level of expertise and meet your needs.
For Basic Support level customers
- You will get access to all of the features and resources described above.
- It comes with coverage during standard business hours.
For Enterprise Support level customers
- Get extended coverage up to 24 hours a day, seven days a week for critical issues.
- Optimize the overall condition of your BI environment with health monitoring.