Our solution took the client’s Salesforce data and combined it into one easy-to-use dashboard. It offered a holistic and up-to-date view of the certification progress of the HCPs and provided details about all their operation and treatment outcomes. We’re talking about details like products used, operation location, outcome reasons, and much more. Furthermore, our solution could detect any breaches or delays in the certification process of the HCPs. Likewise, our client could also keep track of all contracts and get notified early when any were about to expire, so they could decide whether to renew or not.
In order to create this dashboard, we needed our client to spend a total of 2 days (16 hours) in meetings and UAT. The solution that came out of it now saves them a whole work week every month, that’s 40 hours every month. The team members’ time was no longer wasted on producing manual reports, and they could focus their efforts on productive and strategic activities. Additionally, management could rest assured that everyone would have access to the most up-to-date data and that there would be no one left in the dark due to man-made errors or mailing issues.